Terms of Service

Last updated: July 2026

1. Acceptance of Terms

By accessing or using CanvasPDF, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services. These terms constitute a legally binding agreement between you and TelVex Digital Solutions.

2. Description of Service

CanvasPDF is an AI-powered document workspace that provides tools for PDF conversion, manipulation, optical character recognition (OCR), data extraction, summarization, and workflow automation. We offer both free and paid subscription plans with varying features and limitations.

3. Eligibility

You must be at least 16 years old to use our services. By registering an account, you represent and warrant that you meet this age requirement and are legally able to form a binding contract.

4. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these terms.

5. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose or in violation of any local, state, national, or international law
  • Upload or process documents containing malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems, user accounts, or data
  • Use automated scripts or bots to access the service in a way that exceeds normal usage
  • Reverse engineer, decompile, or disassemble any part of the platform
  • Resell, sublicense, or redistribute our services without authorization

6. Intellectual Property

You retain all rights to the documents you upload. We do not claim ownership of your content. However, by using our AI features, you grant us a temporary license to process your documents solely for the purpose of providing the requested service. Our platform, including its design, code, and branding, is the intellectual property of TelVex Digital Solutions.

7. Subscriptions and Billing

  • Paid subscriptions are billed on a recurring basis (monthly or yearly) until cancelled.
  • You may cancel your subscription at any time; access continues until the end of the current billing period.
  • Refunds are handled on a case-by-case basis. Contact us for refund requests.
  • We reserve the right to change pricing with reasonable advance notice.

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or experience outages. We are not liable for any downtime or data loss resulting from circumstances beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law, CanvasPDF and TelVex Digital Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use our services.

10. Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. AI-generated results may contain inaccuracies. You should always review AI output before relying on it for important decisions.

11. Termination

You may terminate your account at any time. We may terminate or suspend your access for violations of these terms. Upon termination, your right to use the service ceases immediately. Provisions that by their nature should survive termination shall remain in effect.

12. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

13. Changes to Terms

We may modify these Terms of Service at any time. Continued use of the service after changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.

14. Contact

For questions about these Terms of Service, please contact us at [email protected] or visit our contact page.